HOME
SUPPORT
Getting Started
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CHAPTER 1: ACCOUNT OVERVIEW
Billing Support
Down Servers
Down E-Mail
Deactivated Accounts
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CHAPTER 2: GETTING STARTED
The Files In Your Account
How To Upload Your Files
How To View Your Pages
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CHAPTER 3: CONTROL PANEL OVERVIEW
Account Glance
Control Panel Details
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CHAPTER 4: FTP INSTRUCTIONS
Intro to FTP
WS-FTP (For PC Users)
FETCH (For MAC Users)
CuteFTP
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CHAPTER 5: TELNET
How to Gain Telnet Access
Setting Up SecureCRT Software

"Remote Site Disconnected" Message
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CHAPTER 6: E-MAIL SETUP
Eudore Lite
Netscape
Outlook
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CHAPTER 7: FILE MANAGER
Creating Directories
Uploading Files From Your Hard Drive
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CHAPTER 8: CHANGING PASSWORDS
Change Password For Control Panel and FTP
Change Password for Email Accounts
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CHAPTER 9: MAIL MANAGER
Creating POP3 Mail Accounts
E-Mail Aliases
Forwarding E-Mail
Auto Responders
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CHAPTER 10: SITE STATISTICS
What is Logged
Special Cases
Definition of Terms
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CHAPTER 11: MICROSOFT FRONTPAGE 98/2000/XP
How To Get Additional Support
Publishing a Web
Opening an Existing File
Troubleshooting
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CHAPTER 12: ADVANCED FEATURES
Site Creation Tool
Counters
Mail List Manager
Password Protect Directories
Redirect URL
Search Engine
Formmail
PGP/PGP Mail
Mime Types
Anonymous FTP
Archive Manager
Secure Server SSL
Shopping Cart
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CHAPTER 13: CGI-BIN
Where to Put CGI Scripts
Setting Permissions
Permission Definitions
Troubleshooting CGI-Bin Problems
CGIwrapper


Support Introduction


This Support Site will assist you in all aspects of setting up and managing your domain account. To the left of this page you will find a Table Of Contents outlining in detail each chapter. Each chapter will also include any sub-topics the subject may contain and you can quickly access those areas by clicking on the links located under the chapter titles.

The majority of options located in your Control Panel are fairly self-explanatory and include instructions as to their use. We've provided further support for the majority of the options available in your Control Panel by dedicating a chapter to each option.

We do not provide technical support for 3rd party software, scripts, html, or any other software, database software, scripts that you may utilize in building your web site. However this manual does include assistance using different 3rd party software, scripts, html, etc., which we have included as a courtesy only and can not guarantee you support outside of what is provided within this manual.


 

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